Newsletter: In Asia’s race to scale AI, system administrators are doing the heavy lifting

[THIS IS A PRESS RELEASE]

By Matthew Hardman, Chief Technology Officer, APAC, Hitachi Vantara

AI gets the headlines. But the people who keep it running — system administrators — rarely get the credit.

As organisations across Asia move from pilots to full-scale AI deployment, many are hitting familiar obstacles: data that is unstructured, incomplete, or unavailable when needed. According to Hitachi Vantara’s latest research, 42 percent of organisations in Asia now see AI as critical to operations. Yet AI models are producing accurate results only 32 percent of the time. Just 30 percent of data is structured. Infrastructure isn't failing, but it is under pressure.

System administrators are the ones keeping everything on track. They manage growing data volumes, ensure systems are secure, and help businesses stay online and resilient. They are quietly building the conditions that allow AI to succeed.

In the rush to automate, it’s easy to forget the human effort behind digital transformation. Sysadmins make AI work in the real world, where data is messy, risks are constant, and downtime is not an option.

Their names may not appear in boardroom slides or earnings calls. But behind every AI success story in Asia, there’s a system administrator making it possible.

[END OF PRESS RELEASE]